Robinson Payne LLC

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Robinson Payne LLC

A Law Firm Focusing on Business, Banking and Estate Planning

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847.882.8888

Career Opportunities

FULL-TIME

Legal technology Support Specialist, Firm Manager and A really Nice Person

Office Manager
We are a boutique law firm located in Hoffman Estates, Illinois, a northwest suburb of Chicago, concentrating in Business and Estate Planning. We are looking for a uniquely skilled and experienced individual to CHAMPION our technology and software systems and assist in management of the firm. Could that be you? Are you right-brained AND left-brained? Can you understand, create and implement software solutions AND train attorneys and support staff on how to use them? Can you see big picture AND pay attention to detail? Can you work independently AND as part of a team? If so, let’s have a conversation and design your job responsibilities together. Below are starting points:

WHAT WE NEED:

  • Study and evaluate industry technology trends and new software products and analyze their value to our firm by reading blogs, newsletters, reviews and attending relevant tech shows from time to time (including the annual ABA Tech Show)
  • Study and evaluate our current systems and processes and become an expert on our needs:
      • Document Management: NetDocuments
      • Practice Management: Time Matters and Billing Matters
      • Email: Outlook 365
      • Document Assembly: Microsoft Office Suite
      • Accounting: QuickBooks
      • Document Automation: Wealth Counsel
  • Provide input and expertise on current plans to convert practice management/billing/accounting software
  • Serve as PROJECT TEAM LEADER for conversion process in conjunction with consultants and IT company
  • Provide direction and implementation of document automation
  • Become a SUPER USER of firm software
  • Provide continual software support and training to attorneys and staff
  • Troubleshoot basic hardware issues and serve as on-site support to IT company
  • Collaborate with Business Manager for assistance in firm administration/management
WHAT YOU BRING:

  • 1 – 2 years of direct experience providing software support to end users
  • Ability to diagnose and resolve software issues (including user errors)
  • Ability to communicate technical information to non-technical users
  • Ability to quickly learn new software
  • Ability to provide routine maintenance on software
  • Excellent written and verbal communication skills
  • Ability to forecast, design and implement systems

THE BENEFITS:

  • Salary Range: $48K – $52K Hours: 8:30 – 5:00 M-F
  • Culture: team environment; family values
  • Work-Life Balance: 10/15 vacation days; 2 personal days; 5 sick days; 10 paid holidays; Remote Work Options
  • Benefits: Simple IRA match; Health, Dental, Life, Disability, Workers Comp; Costco Membership
  • Facility: VeriDesk; Espresso Machine; Stocked Refrigerator; Snacks; On site deli; On site gym
  • Transit: Located in the northwest Suburbs at intersection of I-90 and Barrington

If this type of work energizes you and you have past experience (especially in the legal field), let’s talk!
Email Holly Payne – holly@robinsonpayne.com Text Holly Payne – 847.944.9228
ROBINSON PAYNE LLC
2800 West Higgins Road, Suite 160
Hoffman Estates, IL 60169
www.robinsonpayne.com